How long will you hold my order?

How long will you hold my order?

We will hold your order up to 7 days from the date of pickup confirmation of your order. After 7 days, your order will be automatically cancelled and amount will be refunded to your original mode of payment. We will send you an email once we have completed the refund process.

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    • How long does it generally take to process an order?

      It takes one to two business days for us to process an order (prior to shipping it). We are closed on Sundays. Once the order is shipped, your estimated time of arrival will be determined by your selected shipping method.
    • How can I track my Order

        Please use the following link and provide your Order Number. Tracking details will be shown.
    • Can I cancel my order pickup?

      Yes.  Just send an email to  asking for order cancellation. If you don’t pick your order up within the 7-day period, your order will be cancelled automatically.
    • How can I cancel my order?

      If you would like to cancel the order, drop us a message to or call us at 044 2462 1110 within one hour after placing the order. The money will be refunded to your account. Refunds will not be considered once the order is ...
    • Can someone else collect the order on my behalf?

      Yes. As a proof of your order, order invoice needs to be brought, after the order verification you will receive the package.