My online payment for an iStore Order has failed. Do I need to create a new Order?

My online payment for an iStore Order has failed. Do I need to create a new Order?

No. You need not to create new order. Kindly send email to support@chennaimath.org with the details mentioned below

  1. Date of transaction
  2. Payment reference number
  3. Mobile number used while making the payment

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    • How do I place an order in iStore?

      Go to iStore Home Page; https://istore.chennaimath.org/ Click on a category of your interest and browse the products Click Add to Cart Your products will be added to cart The total number of items added to the cart and the total amount will be shown ...

    • How do I place an order for Store Pick Up?

      1. You can select the items, and during checkout, you will be shown the options for store pick along with courier options. Please select the store pick up options and proceed for the payment. 2. Make your payment online. 3. You will receive a ...

    • Is it possible to change the shipping address after placing the order?

      Unfortunately, you cannot. You need to inform us your new shipping address either through email (support@chennaimath.org) or phone (044 2462 1110) within one hour after placing the order. Shipment charges will be modified according to the new ...

    • How can I check the status of my order?

      If you are a registered customer, kindy login to your account and check the order status by using the link below https://istore.chennaimath.org/account/orders

    • Can I cancel my order pickup?

      Yes.  Just send an email to support@chennaimath.org  asking for order cancellation.