What should I do if an item is defective?

What should I do if an item is defective?

If it's a few pages missing from a book or a CD/DVD, that's not working, please email to support@chennaimath.org and we will send you a replacement. If it's a damaged item during shipping, we will need some form of proof that the item (a picture/photo of that item) is defective and we can ship the product again.


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    • What should I do if an item is defective?

      If it's a few pages missing from a book or a CD/DVD, that's not working, please email to support@chennaimath.org and we will send you a replacement. If it's a damaged item during shipping, we will need some form of proof that the item (a ...
    • What happens if an item is backordered?

      If an item is found to be out of stock after your order has been placed, then it will automatically be removed from your order.  We will not hold an order because an item is backordered. You will not be charged for the backordered item or for the ...
    • What should I do if an item is missing from my order?

      If you're unable to locate an item in your package, please email to support@chennaimath.org
    • What should I do if an item is missing from my order?

      If you're unable to locate an item in your package, please email to support@chennaimath.org clearly mentioning your order number.
    • What shall I do if I receive a damaged or defective book?

      Please send us the screenshot of the damaged or defective book within 7 days of delivery of the product. Once, we confirm with our publication department; we shall send you a new copy of the book. Our return or refund policy lasts 30 days. If 30 days ...