What should I do if an item is defective?

What should I do if an item is defective?

If it's a few pages missing from a book or a CD/DVD, that's not working, please email to support@chennaimath.org and we will send you a replacement. If it's a damaged item during shipping, we will need some form of proof that the item (a picture/photo of that item) is defective and we can ship the product again.
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    • What should I do if an item is missing from my order?

      If you're unable to locate an item in your package, please email to support@chennaimath.org clearly mentioning your order number.
    • What shall I do if I receive a damaged or defective book?

      Please send us the screenshot of the damaged or defective book within 7 days of delivery of the product. Once, we confirm with our publication department; we shall send you a new copy of the book. Our return or refund policy lasts 30 days. If 30 days ...
    • What is the return policy?

      Products sold by our chennaimath.org are supported by our return policy. We need some form of proof ( a picture/photo of that item) that the item is defective along with the order number, order date and stating the nature of the defect. To submit a ...