Sri Ramakrishna Math
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Sri Ramakrishna Math
FAQ - Ordering
What is the return policy?
What should I do if I have placed a duplicate order by mistake?
Do you provide Gift packing?
Is it possible to change the shipping address after placing the order?
What happens if an item is backordered?
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FAQ - Buy Online and Pick up at Store
Where and when can I pick up my parcel?
How do I place an order for Store Pick Up?
How much does this service cost?
How do I know if my order is ready in the store for collection?
Can someone else collect the order on my behalf?
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FAQ - Products
Does the book exactly match the product as shown in the Internet Store?
Why do I have restrictions to ship certain books to destinations outside India?
How do I browse for products in Internet Store?
How do I search for products in Internet Store?
What are the products available in Internet Store?
FAQ - Payments
How do I identify Phishing or Spoofed E-mails?
Does istore.chennaimath.org charge sales tax?
Why was my credit/debit card declined when I know for certain that I have the funds available? How do I resubmit my order?
Do you accept International credit cards on your iStore?
How can I pay for my purchase? What are the payment methods?
FAQ - Online downloads
By mistake, I have ordered a digital download. Can I cancel the order and get the refunds?
What is the license policy for online downloads?
Does online downloads have DRM restrictions?
I have finished downloading the video/audio. Where do I find it?
What if the download stops before it has completed?
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FAQ - Magazine subscription
I have moved to a new place. How do I change my address for magazine subscription?
How to renew a Magazine Subscription?
How to subscribe to a Magazine - Vedanta Kesari or Ramakrishna Vijayam?
FAQ - Cancellation & Refund Policies
What shall I do if I receive a damaged or defective book?
What shall I do if I receive wrong Books?
How long will it take to get back my money?
How can I cancel my order?
FAQ - Domestic Shipping (within India)
What should I do if an item is missing from my order?
What should I do if an item is defective?
Do I get a tracking number?
How long does it take to deliver the product?
How much do you charge for Domestic Shipping?
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FAQ - International Shipping
What should I do if an item is defective?
What should I do if an item is missing from my order?
Do I get a tracking number?
How long does it take to ship the product?
List of countries to which we have Shipping Service
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FAQ - Privacy and Security
Is the Chennaimath website secure? What security features are in place to safeguard my information?
Does Chennaimath.org sell or release my personal information?